Privacy policy

Last updated: September 21, 2026

Melazea Jewelry operates this website and online store, including the related information, products, features, tools, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy and the ways we collect, use, and disclose personal information described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.
Financial and payment information, including your payment method, payment confirmation, transaction details, and other payment-related information. Payment card and financial account information is generally processed by Shopify and/or our payment providers rather than stored directly by Melazea Jewelry.
Transaction information, including products you view, add to your cart, purchase, return, or cancel, together with information about your past transactions.
Communications with us, including information you provide when you contact us, such as through a customer-support inquiry.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you access, interact with, or navigate the Services.

Personal Information Sources

We may collect personal information:

directly from you when you make a purchase, contact us, use the Services, or otherwise provide information to us;
automatically through the Services, including through your device, cookies, and similar technologies;
from Shopify and service providers that collect or process information on our behalf; and
from partners or other third parties where applicable and permitted by law.

How We Use Your Personal Information

Providing and Improving the Services

We use personal information to operate and improve the Services, including to process payments and orders, fulfill purchases, arrange shipping, handle eligible returns and refunds, provide customer support, communicate with you about purchases, remember relevant preferences, prevent fraud, and improve your shopping experience.

Marketing and Advertising

Where permitted by applicable law, we may use your personal information to send marketing or promotional emails.

We may also use information about your interactions with the Services to support online advertising, where applicable.

We do not currently use postal mail for marketing communications.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Security and Fraud Prevention

We use personal information to help provide a secure shopping and payment experience, identify and investigate suspected fraudulent, illegal, unsafe, or malicious activity, and protect the Services, our customers, and our business.

Communicating With You

We use personal information to respond to inquiries, provide customer support, communicate about orders and transactions, and maintain our relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws and valid legal requests, resolve disputes, enforce our terms and policies, investigate potential violations, and protect our rights, customers, business, and Services.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide the Services.

This may include disclosure:

to Shopify, payment providers, shipping providers, fulfillment providers, IT providers, analytics providers, customer-support providers, and other service providers that perform services on our behalf;
to advertising or marketing service providers, where applicable, to measure campaign performance or support online advertising;
when you direct us or consent to a disclosure, including where disclosure is necessary to fulfill an order or provide a service you request;
in connection with a business transaction, such as a merger, acquisition, restructuring, or sale of business assets, where personal information may be transferred as part of that transaction, subject to applicable law;
where disclosure is required by law, legal process, court order, or valid government request; or
where reasonably necessary to protect Melazea Jewelry, our customers, users, rights, property, or Services.

The previous affiliates/corporate group provision has been removed.

Depending on where you live, you may have rights relating to certain online advertising or data-sharing activities.

Where applicable, you may submit an opt-out request through our Data Sharing Opt-Out page.

Relationship With Shopify

Our store is hosted and supported by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide, secure, operate, and improve its platform and related services.

Information you provide through our store may be transmitted to Shopify and relevant service providers involved in processing payments, fulfilling orders, preventing fraud, or otherwise supporting the Services.

To learn more about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy.

You can also access the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties.

If you follow a link to a website or service not owned or controlled by Melazea Jewelry, you should review that third party's privacy policy, security practices, and terms.

We are not responsible for the privacy, security, accuracy, availability, or content of third-party websites or services.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can review the request and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.

Security and Retention

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no security system or internet transmission method can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide the Services, maintain transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce applicable agreements and policies.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Rights and Choices

Depending on where you live, you may have certain rights relating to your personal information.

These may include:

Right to Access or Know

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right of Portability

Where applicable, you may have the right to receive a copy of certain personal information we hold about you in a portable format.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of certain uses of personal information considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws.

Where applicable, you may submit an opt-out request through our Data Sharing Opt-Out page.

If you visit our website with a legally recognized Global Privacy Control preference signal enabled, we may treat that signal as an opt-out request where required by applicable law.

Communication Preferences

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Even after opting out of promotional emails, we may continue sending necessary non-promotional communications relating to orders, transactions, or customer-support requests.

Exercising Your Privacy Rights

You may exercise applicable privacy rights through the Services where available or by contacting us at:

melazea.j@gmail.com

We will not discriminate against you for exercising a privacy right available to you under applicable law.

We may need to verify your identity before processing certain requests.

Where permitted by law, you may authorize another person to submit a request on your behalf. We may require proof of that authorization and may also ask you to verify your identity directly.

Complaints

If you have concerns about how we handle your personal information, please contact us at:

melazea.j@gmail.com

Depending on where you live, you may also have the right to lodge a complaint with your local privacy or data-protection authority.

International Transfers

Your personal information may be transferred, stored, or processed in countries other than the country in which you live, including countries where Shopify or our service providers operate.

Where required by applicable law, recognized safeguards or transfer mechanisms will be used for international transfers of personal information.