Terms of service

1. Overview

Welcome to Melazea Jewelry.

The terms “we,” “us,” and “our” refer to Melazea Jewelry.

Melazea Jewelry operates this website and online store, including the related information, content, products, features, tools, and services (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce technology that allows us to provide the Services to you.

These Terms of Service, together with any policies incorporated by reference, govern your use of the Services.

By accessing, browsing, purchasing from, or otherwise using the Services, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, you should not use the Services.

2. Eligibility and Use of the Services

By using the Services, you represent that you are at least the age of majority in your jurisdiction or otherwise legally permitted to use the Services.

When making a purchase, you agree to provide accurate, current, and complete information, including any information reasonably required for payment, billing, shipping, and communication regarding your order.

You may use the Services only for lawful purposes.

3. Products and Product Information

We make reasonable efforts to accurately represent and describe our products.

However, colors, finishes, proportions, and other visual details may appear differently depending on photography, lighting, your device, display settings, and other technical factors.

Product descriptions, availability, pricing, photographs, specifications, and other product information may be corrected or updated when necessary.

We reserve the right to discontinue products, modify product information, and reasonably limit quantities available for purchase.

Nothing in this section limits rights provided by applicable consumer-protection laws.

4. Orders and Cancellations

When you submit an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order where reasonably necessary because of product availability, payment issues, suspected fraud, incorrect information, shipping restrictions, or errors affecting the order.

Please review your order carefully before submitting it.

After an order has been accepted or entered fulfillment, we may not be able to cancel or modify it.

If we cancel or materially change an order, we will attempt to notify you using the contact information supplied with the order.

5. Prices and Payment

Prices, promotional offers, discounts, and availability may change without notice.

Unless otherwise indicated, displayed prices may not include applicable taxes, shipping charges, customs duties, import fees, or similar charges.

Applicable charges will be displayed or calculated during checkout where appropriate.

You agree to provide accurate billing and payment information and represent that you are authorized to use the payment method submitted.

Payments are generally processed through Shopify and/or the payment providers made available during checkout.

Orders may be cancelled or placed on hold where payment cannot be successfully authorized or processed.

6. Shipping and Delivery

Shipping and delivery dates are estimates unless expressly stated otherwise.

Delivery may be affected by carrier delays, customs processing, weather, incorrect address information, transportation disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for delays caused solely by shipping carriers, customs authorities, or events beyond our reasonable control.

If you experience an issue with your shipment, please contact us so that we can review the circumstances and assist where appropriate.

7. Returns and Refunds

Eligible return requests must be submitted, and the returned item must be received within 15 days of delivery to qualify for a refund.

Customers are responsible for return shipping costs unless otherwise required by applicable law or the return is the result of an error made by Melazea Jewelry.

Returns and refunds are governed by our Refund Policy. If your return is approved, ship the return once approved to 6800 Wisconsin Avenue, #1291, Chevy Chase, MD 20815. Please do not send a return before receiving approval.

8. Intellectual Property

The Services and their original content are owned by or licensed to Melazea Jewelry and protected by applicable intellectual-property laws.

Protected content may include the Melazea Jewelry name and logo, photographs, product imagery, graphics, website design, written content, videos, branding, layouts, and product descriptions.

You may use the Services for personal, non-commercial purposes.

Unless expressly authorized, you may not reproduce, distribute, modify, commercially exploit, republish, or create derivative works from protected Melazea Jewelry content.

Third-party trademarks and intellectual property remain the property of their respective owners.

9. Third-Party Services and Shopify

The Services may contain links to or integrations with third-party websites or services.

We do not control third-party websites and are not responsible for their content, availability, products, services, security, privacy practices, or terms.

Melazea Jewelry is powered by Shopify, which provides the ecommerce technology used to operate our online store.

Purchases made through our store are made directly between you and Melazea Jewelry.

Shopify is not the seller of Melazea Jewelry products and is not responsible for ordinary product fulfillment or customer-service matters relating to Melazea Jewelry orders.

For more information about Shopify's privacy practices, review the Shopify Consumer Privacy Policy.

10. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

Because the Services are powered by Shopify, Shopify and other relevant service providers may process certain information where necessary to operate the store, process payments, prevent fraud, fulfill orders, and provide related Services.

11. Reviews, Feedback, and Prohibited Uses

If you submit a review, comment, suggestion, photograph, or other feedback, you represent that you have the right to provide that content and that it does not violate applicable law or another person's rights.

Where you submit content for publication, you give Melazea Jewelry permission to use and display that content for purposes reasonably related to operating, improving, or promoting the Services.

We may decline or remove content that we reasonably believe is unlawful, misleading, abusive, fraudulent, defamatory, infringing, or otherwise inappropriate.

You must not use the Services:

for unlawful, fraudulent, deceptive, or malicious purposes;
to violate applicable laws or regulations;
to infringe intellectual-property or privacy rights;
to impersonate another person;
to send spam or unauthorized advertising;
to distribute malware, viruses, or harmful code;
to collect personal information about others without authorization;
to interfere with the security or operation of the Services; or
to bypass security measures or improperly scrape, copy, or exploit the Services.

We may restrict or suspend access where we reasonably believe these Terms have been materially violated.

12. Errors, Disclaimers, and Limitation of Liability

Information available through the Services may occasionally contain typographical errors, inaccurate prices, incorrect product information, availability errors, or other omissions.

We reserve the right to correct such information and, where permitted by law, cancel or adjust an order materially affected by an error.

We aim to provide accurate and reliable Services but do not guarantee that the Services will always operate uninterrupted or without error.

To the extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes statutory warranties, consumer guarantees, or rights that cannot legally be excluded.

To the fullest extent permitted by law, Melazea Jewelry will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from your use of the Services or products purchased through them.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

13. Indemnification and General Terms

To the extent permitted by applicable law, you agree to indemnify and hold Melazea Jewelry harmless from third-party claims, losses, damages, liabilities, or reasonable costs arising directly from your material breach of these Terms, unlawful use of the Services, or infringement of another person's rights.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to apply.

Our failure to enforce a right under these Terms does not waive that right.

You may not assign your rights or obligations under these Terms without our written consent.

We may transfer our rights and obligations as part of a merger, acquisition, restructuring, sale of assets, or similar business transaction subject to applicable law.

These Terms are governed by the laws of the State of Maryland, United States, except where mandatory consumer-protection laws in your jurisdiction apply regardless of this provision.

Nothing in these Terms limits rights that cannot lawfully be waived.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, policies, technologies, or applicable legal requirements.

The latest version will be posted on this page.

When changes are made, we may update the “Last updated” date above.

Where required by applicable law, additional notice of material changes will be provided.